CAN I MAKE MODIFICATIONS TO MY ORDER AFTER ITS BEEN PLACED?

Once an order has been confirmed, it can’t be modified or adjusted.

I USED THE INCORRECT ADDRESS. HOW CAN I UPDATE IT?

Address updates can be requested, but are not guaranteed. Please review your information before checkout.

HOW CAN I CANCEL MY ORDER?

Reach out to Customer Support with your order number and email address to submit a cancellation request. If your order was placed during peak periods or over the weekend, cancellations may not be possible. Cancellations are not guaranteed.

Disclaimer: The abuse of cancellation that are deemed as unusual activity will be suspended from future cancellations.

HOW DO I START A RETURN?

You have up to 14 days upon delivery to return items purchased on articenti.com.

HOW DO I KNOW MY ORDER IS CONFIRMED?

Every order is subject to review. The order is confirmed once you receive a shipping confirmation email. Please check your spam inbox.

WHEN WILL I RECEIVE MY ORDER?

Orders are processed Monday-Friday and shipped within 3-7 business days. Excluding the weekend and major holidays.

Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Allow 48-72 business hours for your tracking information to update with an estimated delivery date.

DO YOU SHIP INTERNATIONALLY?

We do not offer global shipping at the moment.

MY TRACKING INFORMATION STATES THAT MY ORDER WAS DELIVERED. BUT I HAVE NOT RECEIVED IT. WHAT DOES THIS MEAN?

Allow 48 hours after stated delivery time for your package to show up. If your package hasn’t been delivered, please contact ceo@articenti.com.